Customer Review Management – It’s SUPER Important

Here is the problem, at least with Trenchless Contractors and their Companies. You guys are busy, matter of fact, you are so busy that you don’t have the time to chase after and pursue getting customer reviews. However, let’s say you do remember to get a few of them along the way, what do you do with them? Do you simply add them to your website? No, you and I know you MUST get those incredibly important customer reviews online. But, who has time for that, and how do you even do that?

Here at Trenchless Marketing we understand the importance of positive online customer reviews. As a matter of fact, allow us to point out a few interesting tidbits. Online Reviews influence the purchasing decisions of other people online. According to a recent Marketing Survey, 90% of customers say buying decisions are influenced by online reviews. 78% of local mobile searches result in offline purchases. Local search directories are starting to show companies with a greater number of reviews higher than those without.

So, if all things being equal between you and your competitors, and you have more positive online reviews, guess who ranks higher?

This is where Trenchless Marketing comes into play, we take the unnecessary burden out of getting customer reviews and we make sure only the 4 and 5 star reviews get posted to YOUR social media accounts. So when a potential customer looks up your company they will see all the positive reviews. This is a good thing.

Be sure and ask us about our Customer Review Management Program – It’s SUPER important.